Privacy policy
1. General
This privacy policy explains how Drivledens Bildelar AB, which runs the online shop CVJoint24 (cvjoint24.com), processes your personal data in accordance with the EU General Data Protection Regulation (GDPR).
The policy applies to all customers who shop at cvjoint24.com. We have implemented technical and organisational security measures to protect your data against unauthorised access, use, alteration and deletion.
2. Data controller
The controller of your personal data is Drivledens Bildelar AB, Swedish organisation number 556915-7463, Fornminnesgatan 4, 253 68 Helsingborg, Sweden.
3. When do we process personal data?
We process personal data when you use the website, create an account, place an order, contact customer service or make a warranty claim.
We may also receive data from partners, such as Klarna, to the extent necessary to complete your purchase.
We also use cookies and similar technologies to collect information about you and the device you use. You can change your cookie consent at any time.
4. What data do we collect?
When you shop with us, we process data such as your name, address, email address, telephone number, order details and IP address. Payment details, such as card numbers, are handled by our payment partner Klarna and are not stored by us.
If you contact us on behalf of a company, we process data about the contact person, such as name and contact details, and the company’s registration number.
5. Why do we process your data?
We process your data to complete and administer your purchase, including payment, delivery, returns and warranty claims. The legal basis is primarily the performance of our contract with you.
We also process data when required by law, for example under accounting and tax rules, and when we have a legitimate interest, for example to prevent fraud.
6. How long do we keep your data?
We keep your data only for as long as necessary for the purposes for which it was collected. We may keep it longer where required by law or where necessary to establish, exercise or defend legal claims.
7. Who do we share your data with?
We share necessary data with partners who help us fulfil our contract with you – for example the carrier and the shipping service that handle transport, and Klarna, which handles payment.
We also use data processors, such as IT providers, who process data on our behalf and according to our instructions.
We never sell your data. We may disclose data where required by law, by a decision of a public authority or to prevent fraud.
8. Your rights
You have the right to access the data we process about you and to have inaccurate data corrected. You may also have the right to erasure, to restrict or object to processing and to data portability.
To exercise your rights, write to us at info@cvjoint24.com.
9. Complaints to a supervisory authority
Because we are established in Sweden, the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) is the lead supervisory authority for our processing of personal data.
You can also lodge a complaint with the data protection authority in the EU country where you live or work. We hope, however, that you will always give us the chance to resolve the matter with you first.
10. Links to other websites
Our website may contain links to websites run by others. We are not responsible for how personal data is processed on those websites.
11. Changes and contact details
For minor changes, we publish an updated policy on this page and state when the changes take effect. For significant changes, we notify you by email where relevant.
- CVJoint24 (Drivledens Bildelar AB)
- Fornminnesgatan 4, 253 68 Helsingborg, Sweden
- Telephone: +46 42 450 87 10
- Email: info@cvjoint24.com